Privacy Policy

Introduction

Nema23Motor is a B2B website for NEMA 23 stepper motor sourcing and OEM inquiries. This policy explains how we collect, use, and protect personal or business contact data submitted through our website and email communications.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, country/region, and other contact details you provide in inquiry communications.
• Technical Requirement Data: Product model targets, torque/speed/current requirements, OEM customization requests, and quantity plans.
• Usage Data: Website interaction information such as visited pages and basic device/network metadata (for security and operational analysis).

How We Use Your Information

We use this data to:

• Respond to product and OEM inquiries
• Provide technical matching advice and quotations
• Manage project communication and order pre-sales support
• Improve website quality and security

Data Retention

We retain inquiry-related records for a reasonable business period to support communication history, quotation follow-up, compliance obligations, and dispute resolution.

Data Sharing

We do not sell personal data. We may share limited data with service providers that support website hosting, communication delivery, security, logistics, or compliance processes where required.

Data Security

We implement reasonable technical and organizational safeguards to reduce risks of unauthorized access, alteration, or disclosure.

Policy Updates

We may update this policy from time to time. The latest version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us or email [email protected].